CBC Gem: tell your local CBC station from CBC News Network
Find a regional CBC Television feed, identify the separate national news channel and keep the station label with any listing problem.

Choose the station by the bulletin you want
If the programme you want covers a particular city, start in the live section of CBC Gem and look for the CBC Television station tied to that place. CBC News Network is a separately listed rolling news service. CBC’s platform information describes its News Network live stream as part of the paid Gem offer, alongside the broader Gem service. Confirm what the current screen shows for your account and device before using the result to choose a plan.
For a concrete case, a viewer trying to find local coverage from Vancouver should keep “CBC Vancouver” with the date and local time when checking the schedule. A card with CBC News branding can lead to a national live stream or a news programme page. The exact station label is what you need for the local bulletin.
Follow the same station through the guide
| Look for | Use it to confirm |
|---|---|
| City or station in the live channel name | The local edition you selected |
| CBC News Network label | The separately scheduled news channel |
| A video date and programme title | The episode or segment you opened on demand |
| A plan prompt attached to that stream | The access conditions the current account is being shown |
Open the matching live stream a few minutes early. If the app gives you a schedule row, write down the station name and the next programme shown. If you plan to watch after the broadcast, search the exact local programme and date. A national headline video posted at the same time can look similar when the app shortens titles.
Give CBC the app, station and timestamp
If you see the wrong local edition, compare the live directory on the web with the TV app using the same account. Note the station, device and local time in the support request. For a suspected subscription problem, copy the actual message and name the live channel it appeared on. That distinction helps someone identify whether the issue belongs to the station selection or the entitlement screen.
