Start with the right community broadcaster
The Flemish government’s digital broadcasting guide lists live VRT 1, Canvas and Ketnet through VRT MAX. If your programme is on the French-language La Une or Tipik, search for the title under that broadcaster first. A single search for a national network or news title can hide the difference between the Flemish and French versions.
Pick a programme you can identify
Use the broadcaster’s schedule to record the channel, title and time, then open the title’s live or on-demand entry. If you compare subtitles, try one title in each language and use the same screen. Keep the player interface language separate from the audio and subtitle tracks actually offered.
Check a single place before resetting
If one broadcaster opens and the other does not, test a second title from the affected service and record its message. Give support the service name, television model and exact programme instead of an app-store screenshot without a title.
Broadcaster and feed references
Check the broadcaster for the current schedule, device requirements and viewing territory.
