Open with the exact result. For example, ‘The picture freezes after five minutes on Google TV, but the audio continues.’ Add the device model, operating system, player version, network type and the local time with time zone. Note whether the issue affects one feed, every live feed or on-demand playback too.
Run one comparison before posting. Try a second authorized title in the same app, then a known working title in another app on the same screen. If the original problem is still there, include the result of both tests. Someone replying can then make a specific suggestion and avoid asking you to repeat the same checks.
Keep the complete playlist URL, usernames, order numbers and tokens private. Crop the screenshot to the error and paste the error text into the post so others can find it through search.