Why a Netflix title can disappear from one profile
Use the same title and two profiles to separate a profile restriction from a regional catalogue or device issue.
IPTVBlogs editorial desk · 
If Netflix finds a film on one profile but not another, check the missing profile's maturity rating and blocked titles first. Use the same country, device and exact title for both searches. Changing profiles and devices together makes the result harder to interpret.
Set up a comparison you can repeat
Search the film's original title on your primary profile. Open its details and note the year. Switch profiles on the same TV and search for that same title. A kids profile may omit the film even when the account and network are identical. If the result changes only with the profile, review its restrictions from the account settings.
Separate the catalogue from the device
If neither profile finds the title while you are travelling, compare the country's current catalogue or ask Netflix about that listing. Downloaded titles and audio options can also change with location. If the title appears on the same profile in your phone's app but stays absent from the TV, check the TV app's version and search with the release year. Use the exact profile and device result when asking support for help.