Ask for the credit rules
At the USD 222.00 starter pack, one published customer-month uses USD 1.85 of credit value. Ask about additional connections and account types before setting a customer’s term.
- Retail connection limit requires an order-specific confirmation.
- Standard reseller unit is one credit per customer-month.
Published credit packs
| Plan or pack | Full total | Cost per unit | Account terms | Source checked |
|---|---|---|---|---|
| 120 credits | USD 222.00 | USD 1.85 per credit | Customer-month | Published terms |
| 240 credits | USD 429.60 | USD 1.79 per credit | Customer-month | Published terms |
| 1,200 credits | USD 2028.00 | USD 1.69 per credit | Customer-month | Published terms |
Credit deductions shown by the provider
| Subscription term | Credits deducted |
|---|---|
| 1 months | 1 |
| 3 months | 3 |
| 6 months | 6 |
| 12 months | 12 |
The totals come from the provider pages shown. Confirm the checkout total, taxes, player fees and renewal terms for your account.
Start with the renewal calendar
Strong 8K’s /strong/ page defines one credit as one standard customer-month. The one, three, six and twelve-month allocations use 1, 3, 6 and 12 credits. Put the existing expiry and the customer’s requested period into your plan before looking at the pack price. In one batch, 15 annual renewals, eight six-month renewals and three three-month renewals require 237 credits. A 120-credit starter covers the first ten annual renewals if they are all due first. The 240-credit pack covers it and leaves three credits for a standard three-month line.
Know what the three-credit reserve can absorb
The 240-credit pack costs USD 429.60 at USD 1.79 a credit. The batch above allocates USD 424.23 in balance and leaves USD 5.37 at the same rate. If a customer changes a three-month request to twelve, the difference is nine credits. Three on hand leaves the batch six short. Before the renewal window, ask how quickly support can add balance and which minimum applies to a top-up. Confirm whether purchased credits carry an expiry separate from the customers’ service dates.
Ask who can fix a debit
Strong documents an account workflow and asks resellers to confirm their assigned permissions. Test the process with an approved small order before delegating renewals. Capture the non-sensitive customer reference, prior expiry, requested term, expected debit and resulting expiry. Ask which role can review or reverse a mistaken extension. Confirm the debit for special connection or app options before offering them. Keep the payer, support contact and panel role on the quote, especially if more than one operator can change customer terms.
