Channels

Sportsnet ONE and the regional hockey companion channels

Check the exact Sportsnet feed and your Canadian location when a hockey listing names a team-specific Sportsnet ONE companion channel.

Wall-mounted flat-screen television above a wooden media console
Photo by yair elgazar Source · Pexels License

Copy the whole channel name from the listing

A game can appear under a Sportsnet brand in search while the dated guide names a particular regional feed. Sportsnet’s FAQ gives examples of Sportsnet ONE companion channels, including Sportsnet Vancouver Hockey, Sportsnet Flames and Sportsnet Oilers. A generic Sportsnet ONE shortcut can therefore bring you to a different programme. Use the complete channel name in your provider’s guide, including any team or regional wording.

The channel label also tells you which question to ask about a blackout. Sportsnet+ publishes its own guidance about NHL regional access, and its Game Finder is meant to help locate available games. Use the account and location you will watch from when checking the game. It is possible for two people watching in different Canadian markets to see different eligible feeds for the same teams.

Check the actual game on the service you use

What you foundNext check
Sportsnet ONE in a general channel listOpen the dated schedule and read the full event and channel row
A team-named companion feedFind that feed in your TV provider’s guide and check the location rule
A game tile with a blackout messageOpen Sportsnet+ blackout guidance and Game Finder for the same matchup
A listing you intend to recordConfirm the selected feed, start and recording duration on your own box

Make the support request specific

Write down the teams, date, expected puck drop and the exact label you saw. Include whether you opened Sportsnet+ or the channel through a television provider. If you see a regional message, provide your Canadian market through the provider’s support channel. A screenshot of the guide row with account details covered can help identify the feed. You may have opened the right service and simply landed on the main channel while the game is assigned to the companion feed.

Sources