Identify the station and format
RTÉ’s official App Store listing describes selected live programmes and catch-up in RTÉ Player. Begin with the programme’s broadcaster and name, then choose a live channel or an episode listing. For an Irish-language programme from TG4, start with the programme’s own broadcaster rather than the nearest English-language result.
Check the programme at the time you need it
A live news bulletin, a replay and a sports highlight can appear in different places. Check the dated programme entry and any location or account message in the player, especially before travelling or planning to watch later. If the issue affects a single programme, note which title and edition fail before troubleshooting the whole device.
Use the official player to isolate a fault
Play a short on-demand item, then compare it with the live programme on the same television. If one loads and the other fails, record the player message and timestamp. Compare the browser on the same network to see whether the issue follows the television or the programme.
Broadcaster and feed references
Check the broadcaster for the current schedule, device requirements and viewing territory.
