Start with the app version
Formuler’s portal help uses Connections in MYTVOnline 2, Content Manager then Content Sources in MYTVOnline 3, and App Settings then Content Sources in MYTVOnline 4. Confirm the version before following any screenshot. The logo on this page identifies MYTVOnline 3. Its appearance does not establish which version is installed on your box.
Use the sign-in format your provider gave you
For MAC-ID the service supplies a compatible portal and may need to register your device through its own support. XC uses a server address with username and password. M3U uses a file or URL. Select the corresponding entry type and preserve the address as supplied. Keep portal and playlist credentials out of support screenshots and posts. Formuler documents the player. Access to channels comes from the service you are authorised to use.
Check the imported guide separately
After connecting, open one working item and then the guide. If playback works but programme rows are blank, check the app’s source settings for the appropriate guide setup and ask the provider how it associates the feed. Before recreating a connection, save the private information needed to add it again. Record whether the error appeared during connection, channel loading or playback.