What to save before resetting a streaming device
Protect app access, favourites and household controls before a factory reset.

Make sure a reset is the next useful test
Restart the app, confirm its official updates and see whether another app works. If one account or channel is failing on several devices, a factory reset can erase a good setup without addressing the source.
Write a recovery checklist
Record the device and OS version, app developer, account owner and any two-step sign-in steps you will need. Use the player’s supported export for favourites or settings if it offers one. Put login details in a password manager. Make a note of remote, sound and parental-control settings that are easy to forget.
Prove you can return to a working screen
If permitted by the account, check that you can find the app on the current device store before resetting. After setup, test one live feed and one on-demand title and verify captions and guide time. Reinstall other apps only after that basic path works.
Sources
Questions readers ask
What should I save before resetting my television or streaming box?
Record the device model, app publisher, recovery details and any supported favourites export. Check that the current app is still available for the device before erasing it.