Ask for the credit rules
The 100-credit starter covers eight annual lines plus four customer-months. Confirm expiry, renewal and replacement rules before allocating the remaining balance.
- Use these figures for the 5glive.app edition.
- Credit allocation is one per customer subscription month.
Source discrepancies
- The exact domain now publishes pricing and credit rules. An older 4k.5glive.app reference was a separate host and is outside this schedule.
Published credit packs
| Plan or pack | Full total | Cost per unit | Account terms | Source checked |
|---|---|---|---|---|
| 100 credits | USD 139.00 | USD 1.39 per credit | Customer-month | Published terms |
| 300 credits | USD 399.00 | USD 1.33 per credit | Customer-month | Published terms |
| 1,000 credits | USD 1290.00 | USD 1.29 per credit | Customer-month | Published terms |
Credit deductions shown by the provider
| Subscription term | Credits deducted |
|---|---|
| 1 months | 1 |
| 3 months | 3 |
| 6 months | 6 |
| 12 months | 12 |
The totals come from the provider pages shown. Confirm the checkout total, taxes, player fees and renewal terms for your account.
Use the smallest pack that covers the planned batch
On 5glive.app one credit represents one customer subscription month. A standard one, three, six or twelve-month term uses 1, 3, 6 or 12 credits. Fifteen annual lines, 14 six-month lines, nine three-month lines and four one-month lines use 295 credits. The 300-credit Growth pack costs USD 399.00 at USD 1.33 a credit. That work allocates USD 392.35 and leaves five credits. A further six-month line needs one more credit than the example leaves.
Reconcile the enquiry with the actual top-up
The published order flow prepares an enquiry. Wait for the issuer to identify the merchant, agreed final total, payment method and balance funding date before committing an activation window to customers. Confirm if any unused credit carries an expiry and ask how a failed action is reviewed. If you previously used a separate 5G Live host or seller, keep that invoice with its own account and confirm who can see the line before using the current exact-domain offer to renew it.
Check the roles shown in the panel material
5G Live’s reseller references illustrate line management and subreseller forms. Ask which of those functions the issued account actually includes, whether staff can use separate roles and which party can suspend or replace a customer line. Agree how a replacement affects the existing expiry and debit. Keep the buyer’s support and refund responsibilities in the contract. For customer orders that require a different connection count, ask for the charge and approval process separately from the standard monthly allocation.
