Reseller guide

Build a reseller credit ledger that reconciles

Track purchases, activations, extensions and reversals in credits and currency.

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Record every event with a signed movement

Use columns for date, provider reference, transaction type, customer alias, credits in, credits out, currency, amount and operator. Store the provider receipt or activation reference separately. Keep account passwords and payment details out of the spreadsheet.

Example movementCredits inCredits outBalance
Opening balance25025
New activation0322
Extension0121
Provider-confirmed reversal1022

Reconcile against the provider panel

Compare the ending balance with the supplier's balance at the same cutoff time. If a payment succeeded but a panel action failed, record the payment and action as separate events. Confirm the original activation reference before retrying. That helps avoid extending the same account twice.

Know what one credit means

A credit's price does not tell you how many subscription months it buys. Record the provider's credit-to-term rules and effective date. Keep taxes, processor fees and exchange costs in currency columns. Reconcile each supplier and each currency separately.

Sources

Questions readers ask

What belongs in a reseller credit ledger?

Record purchases, activations, renewals, transfers and confirmed reversals with the provider reference, quantity, time and ending balance. Keep customer passwords and card data outside the ledger.

Read the related guide

How do I record a returned credit without overstating the balance?

Enter it only after the panel shows a confirmed reversal. Keep the original transaction and the new reversal reference, note the amount and date, and reconcile against the panel’s closing balance.

Read the related guide