Switch Apple TV 4K between Ethernet and Wi-Fi
An Ethernet-equipped Apple TV automatically uses its cable. Disconnect it before checking which Wi-Fi network the box can join.

Start with the model and cable
Some Apple TV 4K models have Ethernet. Check the back of the box before following wired instructions. If you connected a working Ethernet cable, Apple TV uses that connection automatically. Unplug it when your goal is to join or test Wi-Fi. Open Settings and Network, then select your home Wi-Fi if it appears. Keep any wireless credentials away from photos of this screen.
Compare without changing the stream
Use a short programme and note its start time over the wired connection, if your model supports it. Repeat on Wi-Fi at the same quality. If both tests fail before the app loads, restart the Apple TV and the relevant network equipment. If Wi-Fi alone fails, check router reach and the network name. If the box cannot join a network you have used before, confirm the current password before forgetting the saved connection.