Force stop a stalled Sony BRAVIA 8 app
Use the Google TV app information panel to stop a single stuck process before clearing storage or uninstalling the app.

Stop the affected app only
Return to Sony’s Home screen, open Settings and Apps, and select the affected app from the installed list. Use Force stop and confirm, then launch the app again. This interrupts the process and starts a new session without intentionally removing its saved account settings. Return to the exact menu or video that froze. If a second app also hangs, restart the television and check for a system update before repeating the procedure across apps.
Save data-clearing for a repeatable failure
The same app information panel may offer cache and data controls. Try cache first if the fault survives Force stop. Clear data only after checking how to sign in and whether the app has a way to recover favourites. If the app still fails at the same point, include the Sony model, television software, app version and error text in a report to the publisher.